%PDF-1.7 ... out a new Toto, special order color, $700 our cost... too much for him. Your peace of mind. That’s why we guarantee complete satisfaction. <> Our last bill was almost $700 to fix his POS Kohler! Kohler Co. warrants its toilets* manufactured after January 1, 2020**, to be free of defects in material and workmanship during normal residential use or commercial use, respectively, for the relevant time period noted in the table below. REGISTERED SHOWROOMS & WHOLESALE COUNTERS, FERGUSON REGISTERED SHOWROOMS & WHOLESALE COUNTERS. Yes, a bidet seat matching the followings specifications would fit the Valiant toilet; 5-1/2" hinge spacing, 2" between the hinge bolts and the tank and 18-1/2" from the front of the seat to the center of the hinges. I'm glad to address your question. Back in 2005 when I … Kohler and Glacier bay have both types of toilets available in their product range. Find many great new & used options and get the best deals for Geberit 816.418.00.1 Toilet Flush Valve Seal Gasket 816418001 63mm x 32mm #H26 at the best online prices at … How does the Kohler Toilet Satisfaction Guarantee work? %���� This warranty only applies to the plumbing product purchased and installed in countries/regions as listed. 1 0 obj This is nothing you should expect when you choose Kohler. Additional details on warranty claims can be found by visiting www.Kohler.com/Warranty. End customers should obtain a refund or replacement directly from the original place of purchase. This is a requirement for any of the products listed here in order for the claim to be approved. Toilet model numbers are located in a variety of places on the product. Why is my toilet constantly leaking or running? If you are unsatisfied, we’ll replace it or provide you a refund. Please select the location of original purchase to begin the claims process. On the other hand, American Standard users highly recommend their toilets and most of them haven’t had any challenges like leakages or clogging. Kohler can guarantee both types’ durability, but Glacier bay customers claim that their one-piece product range is better than the two-piece. Please select the location of original purchase to begin the claims process. Toilets purchased on or after January 1, 2021 are not eligible to receive an install credit. Kohler warrants this plumbing product to be free of defects in material and workmanship during normal residential use for three year from date of purchase. 3 0 obj We moved into a new home in 2016 with three Kohler toilets with the subject toilet seats. As a Highline design, it also has a chair-height seating position, so it is more comfortable for most adult toilet users. PlumbingZone.com DOES NOT guarantee the accuracy or completeness of any information contained on this site. For warranty information on Kohler plumbing products, please refer to the following link below: Kohler Warranty Information Click Here for Maintenance and Service Parts **Eligible locations include registered showrooms and wholesale counter locations with a valid Kohler Sold to Account Number. Chloramines, a combination of chlorine and ammonia, will deteriorate plastic components and cause rust formation on metal components. Identifying Your Toilet Model Model Number Location Overview. *Refund credits totaling the original invoice price of the claimed toilet will be applied to Kohler account of the location of purchase. * That's a no-worry purchase. <>/Metadata 291 0 R/ViewerPreferences 292 0 R>> Hi Michelle, this is Sarah with Kohler Customer Service. Simply inform the original location of purchase** within 180 days of purchase and they will work with you to submit a claim and process a refund. KOHLER® Intelligent Toilet and C3 Cleansing Seat Three-Year Limited Warranty KOHLER® PRO Cook™ Cooking Vessel Five-Year Limited Warranty KOHLER® Hydrotherapy Components Five-Year Limited Warranty KOHLER® Plastic Baths and Shower Bases Limited Lifetime Warranty 2 0 obj This warranty applies only to toilets purchased and installed in the North America, Central America, the Caribbean and South … x��=�nG�����l�LU^UY�AC�H��;��� ?x�y��i���o�WeUu%�� 4 0 obj The warranty is only good for one year. <>/ExtGState<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/Annots[ 25 0 R 31 0 R] /MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> For more details on what qualifies as a Toilet Satisfaction Claim click here. If the Faucet is used commercially, Kohler warrants the Faucet to be free from defects in material and workmanship for three (3) years from the date the product is purchased, with all other terms of this warranty applying except duration. He just won’t give it up. One of them cracked at the front of the seat in May and a second one cracked in December. endobj Free shipping for many products! I am sorry to hear that your Cimarron toilet was received with missing hardware. KOHLER® Toilets and Seats Limited Warranty. PERFORMANCE. stream ���:22"22�|�����|sr���W���7'�g���_}����է�7g�~�\\m7�W������꫟�6�g�GG�7y����5�_�ɪY����'�۳�/~�n�}��ͧ�/^��+�nW��_���f�W����U�1D�?�}>v��;��Յ�$�/_�~�Z�k��/_��o����C˛V���v�jd�ov���?�g�~����)n�|@MT���Z��UM�oo�˪Y%)@��@=_u�#���Pyb���~�=�_֘�������w�C���f\N�4�և��ִ9�җ���gkqp�fTޤ>~\�����N~. All three of the Kohler toilet sets have cracked on the underside of the seat. The Kohler K-3493-0 Highline Classic Toilet is a two-piece toilet with an elongated bowl design that provides a larger opening and more comfortable seating. If you want a two-piece toilet, we recommend you to get it from Kohler as it is more durable than the Glacier. We want you to love your KOHLER toilet, but we know that sometimes, once a toilet is installed, it may not be exactly what you envisioned for your bathroom. This troubleshooting document relates to one or two-piece toilets. judy williams estate personal property auction 10:01 am saturday september 15, 2018 1300 s. canal rd, lansing, mi 48917 classic cars * boats * oil paintings * antiques * harley davidson items * furniture * appliances * home dÉcor * lawn art * <> Model # 22908-0. If you believe there is a defect in material and workmanship of your toilet that occurred during normal residential use, please contact 1-800-4-KOHLER (1-800-456-4537) to evaluate options for warranty claims. Where was the Toilet or Smart Seat Puchased. Kohler does not warranty parts when using in-tank cleaners. So, American standard toilets are very easy to … We stand behind the performance, style and design of our KOHLER toilets. ... For consumers who purchased their toilet or Cleansing Seat from an eligible location, please contact the place of original purchase to begin the claims process. Please contact our Customer Service team at KohlerCustServ@kohler.com. We want you to love your KOHLER toilet, but we know that sometimes, once a toilet is installed, it may not be exactly what you envisioned for your bathroom. If you believe you have a warranty claim click here. One-piece toilet: The model number is located inside the tank. Two-piece toilet: Model numbers are found inside the tank and the bowl, and are specific for those parts of the toilet. • The customer should contact the location of original purchase within 180 days of the purchase date to begin the claim process for a replacement KOHLER toilet or Cleansing Seat, or to request a refund. We stand behind the performance, style and design of our KOHLER toilets. Kohler offered us the opportunity to buy them directly at a 50% discount off of their price of $79.80 plus shipping. GUARANTEED. User's recommendation: These seats are defective in the manufacture of the plastic. Return Products Support: Intelligent and Smart Seat Toilets need to be returned to KOHLER Co. Our promise. Adjust the Amount of Water in a Toilet Tank; Adjust the Chain on Flapper GP85160; Correct a Short Toilet Flush; Correct Poor Toilet Rim Wash; Fill Valve 84499 Conversion Kit; Install a Toilet Seat Anchor Kit 84999; Install a Toilet Trip Lever; Install the GP1138930 Universal Fill Valve for a One-Piece Toilet; Replace a Canister Flapper Seal This warranty applies only to the KOHLER Faucet purchased and installed in countries/regions as listed below. KOHLER® Electronic Faucets, Valves, and Controls Five-Year Limited Warranty KOHLER® Water Filter Systems Five-Year Limited Warranty KOHLER® Rising Wall Bath Limited Warranty KOHLER® Choreograph® Walls and Accessories Ten-Year Limited Warranty KOHLER® Neoroc® Sinks Lifetime Limited Warranty KOHLER® Walk-in Bath Lifetime Limited Warranty KOHLER® Intelligent Toilet and … Chloramine: Kohler does not recommend using chloramines in toilet tanks. VIDEO - 84999 Toilet Seat Anchor Kit for One-Piece Toilets VIDEO - GP1059291 Canister Seal Replacement Kit for Single-Flush Toilets VIDEO - GP1138930 … TomM, my name is Jessica with Kohler Customer Service. I have a customer who has about that much into a one piece kohler toilet. Welcome to the KOHLER Toilet Satisfaction Guarantee Site. Kohler does not warranty parts that have been exposed to chloramines. That’s why we guarantee complete satisfaction. Many Kohler users have had different issues with their toilets such as clogging. KOHLER® One-Year Limited Warranty KOHLER plumbing products are warranted to be free of defects in material and workmanship for one year from date of installation. endobj KOHLER India Living Water Products Warranty; KOHLER® India Faucet, Sanitaryware and Bathing Products Limited Warranty Bidet Toilet Seat Compatibility; Condensation on the Outside of a Toilet Tank; Continuous Clean Tablets; Correct Low Water Level in Toilet Bowl; Delay on Flush for K-3492 Hatbox Toilet; Escale® Dual-Flush Toilet; Extra Holes in Toilet Tanks and Bowls; Fleur® Toilets; Flush Out a Fill Valve on a One-piece Toilet; Flush Out a Fill Valve on a Toilet Find many great new & used options and get the best deals for Do It Toilet Flapper 009326406541 H413797 O/M 1-10-50 2001 at the best online prices at eBay! 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